Pharmacovigilance & Adverse Event Reporting

Medicines
Patient Safety

Your report can make medicines safer

Air Pharmaceuticals monitors the safety of every product throughout its life cycle. Report a suspected side effect or quality problem in minutes.

Quality and safety laboratory
DRAPPV Rules aligned
Our Commitment

Safety doesn’t end at the factory gate

Air Pharmaceuticals (Pvt.) Ltd. maintains a pharmacovigilance system to collect, evaluate, and act on safety information about our products, in line with the DRAP Pharmacovigilance Rules and WHO guidance.

Every report is reviewed by our team, recorded, investigated where needed, and — when required — reported to the Drug Regulatory Authority of Pakistan.

What to Report

Any concern about one of our medicines

You do not need to be certain that a medicine caused the problem — if in doubt, report it.

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Side Effects (ADRs)

Any unwanted or unexpected reaction, whether serious or mild, known or unlisted.

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Lack of Effect

When a medicine does not seem to work as expected for its approved use.

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Medication Errors

Wrong dose, wrong patient, overdose, misuse, or accidental exposure.

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Pregnancy & Breastfeeding

Any exposure to our medicines during pregnancy or while breastfeeding.

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Quality Complaints

Discoloured or broken tablets, leaking bottles, unusual taste or smell, packaging or labelling defects.

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Suspected Counterfeits

Packs that look unusual, have mismatched batch details, or were bought from unauthorised sources.

How to Report

Four simple steps

Note the details

Product name, strength, batch number and expiry date (printed on the pack).

Describe the event

What happened, when it started, and any treatment given. Include age, gender, and other medicines — no full name required.

Send your report

Email support@airpharma.com.pk (subject “Adverse Event Report”) or call +92 310 7272436.

We follow up

Our team acknowledges your report and may contact you for more information.

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Report by Post

Pharmacovigilance Department
Air Pharmaceuticals (Pvt.) Ltd.
74-75A Small Industries Estate, Kasur, Punjab, Pakistan

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Report to DRAP

You may also report directly to the National Pharmacovigilance Centre of the Drug Regulatory Authority of Pakistan through the DRAP website.

Confidentiality: all reports are handled confidentially and used only for safety assessment and regulatory obligations. If you are experiencing a serious reaction, seek medical help immediately, then report it.

Report a side effect or complaint

Email or call our pharmacovigilance team today.

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